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Let's find out if you have a leak, and if so, how big it is:


Now it's time to go and find your water meter. If you don't know where it is, look near the footpath close to your property.

(If you can't get to your meter for any reason, please email us and tell us why - we'll see what we can do to help)

Once you have found your meter, you need to make sure that you are looking at the right meter! Check that the number above the meter reading matches the meter number on your water bill (the last five digits should be the same).
Got it? Great!  Now enter the 8 digits you see on your meter, this is the 'first reading.' Write this down.

Now go and put a timer on for exactly 60 minutes!
60 minutes is up? Now subtract the first reading from the second reading. 





Let's find out if you have a leak so you can get the best advice.
Fill in the details below to get started:

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Let's find out if you have a leak, and if so, if it's a big one. 

Turn the taps off and make sure nobody in the house is using water.

Time to go and find your water meter. If you don't know where it is, look near the footpath close to your property. (If you can't get to your meter for any reason, please email us and tell us why - we'll see what we can do to help).

Once you have found your meter, you need to make sure that you are looking at the right meter! Check that the number above the meter reading matches the meter number on your water bill (the last five digits should be the same).

Got it? Great!  Now enter the 8 digits you see on your meter, this is the 'first reading.' Write this down.

Now go and put a timer on for exactly 60 minutes!

60 minutes is up? Now subtract the first reading from the second reading. Remember that number!



How much am I losing?

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Large leak? Fill in your details and we'll be in touch:


We will call or email you with advice about our pilot plumbing service.

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Difference between readings is 0: no leak!

Hit the button below!

You probably don't have a leak

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Difference between the first and second reading is between 0 and 6 litres: small leak!

Hit the button below!

Advice for smaller leaks

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Difference between the first and second reading is over 6 litres: large leak!

Hit the button below!

Advice for a severe leak

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